When you first burn your ECOYA candle, burn it until the wax pool reaches the edge of the glass. This will ensure your candle always burn flat.

Always trim your wick, every time you light your ECOYA candle. Discontinue burning when you have 1cm or less of wax in your ECOYA candle.

Always place your ECOYA candle on a heat resistant surface. Do not leave your ECOYA candle unattended and keep away from children, curtains and pets.

Do not burn your candle for more than three hours at a time.

We offer FREE shipping on orders over $100 or a $9.99 flat rate on all other orders for both Australia & New Zealand.

Shipping to New Zealand:

All New Zealand orders are dispatched from Auckland via New Zealand Courier Post. Delivery made between 9am-5pm Monday – Friday.

Deliveries to the Auckland region within 1-3 business days after your order is placed.

North Island delivered within 2-4 business days after order is placed.

South Island delivered within 3-7 business days after your order is placed.

*Some rural deliveries may take longer.

Please note we do not deliver to parcel lockers or PO boxes.

To make your gift  that little bit more special, we can wrap your pressie and send it to the recipient, beautifully packaged in tissue with an ECOYA sticker and white ribbon.